This page was last updated: April 28, 2020 at 8:35 a.m.

Counseling Center

If a student is experiencing a psychological emergency, they may call the 24-hour Crisis Line at 217-359-4141 or 911.

Our counseling staff is preparing to deliver alternative counseling services to students, including phone consultations and eventually telehealth. Please check the Counseling Center website for frequent updates regarding our telemental health services and online psychoeducation.

Meanwhile, students who have United Healthcare may access online counseling. If you have access to this site through your UnitedHealthcare app, you can bypass the necessary insurance information requirement. If you need help, contact customer service at 217-333-0165 or email

Technical assistance

Technology Services is providing digital resources and information to assist faculty, staff and students as they transition to online learning and remote work.

Technical support needs should be directed to If you need assistance with department specific equipment or resources, please contact your unit’s IT staff.

International students and scholars

Illinois International Student and Scholar Services has a number of resources available for future and current international students and scholars. More information is available on the ISSS COVID-19 page.