Questions

Frequently Asked Questions

Frequently Asked Questions can be found on the COVID-19 pages specific to that topic. For example, frequently asked questions about quarantine can be found on the Quarantine page.

Who to contact

For additional questions about a specific topic, particularly if a campus office is responsible for that information, please contact one of the following departments:

For questions about on-campus testing and test results
Email: covidwellness@illinois.edu
Phone: +1 217-333-1900

For questions about SHIELD CU COVID-19 testing for Illinois families
Email: shieldcu@illinois.edu
Website: shieldcu.illinois.edu

For student medical questions
Email: studenthealthcenter@illinois.edu
Phone: +1 217-333-2700

For questions about immunization holds
Email: studenthealthcenter@illinois.edu
Phone: +1 217-333-2700

For Champaign County vaccine information (Champaign County residents)
Email: coronavirus@c-uphd.org
Phone: +1 217-239-7877

For study abroad questions
Email: safetyabroad@illinois.edu
Phone: +1 217-333-6104

For questions about university housing
Email: housing@illinois.edu
Phone: +1 217-333-7111

For questions about student and academic life
Email: studentaffairs@illinois.edu
Phone: +1 217-333-1300

For undergraduate admissions questions
Email: admissions@illinois.edu
Phone: +1 217-333-0302

For graduate student questions
Email: grad@illinois.edu
Phone: +1 217-333-0035

For university employment questions
Email: ihr@illinois.edu
Phone: +1 217-333-3105

For questions about event planning and COVID-19
Email: covid-plan-review@illinois.edu.

If you can’t find the information you’re looking for or you have further questions, contact the university by email at covid-19@illinois.edu

Additional FAQs

A number of departments at the University of Illinois are maintaining topic-specific FAQs for their areas of expertise: